- How long does it take to create my custom ring?
All custom orders normally take about 2 to 4 weeks to create, however we do our best to make it ready sooner for you. It also depends on ring design, whether it has engraving or not. We always want to make sure it's perfectly done.All the jewelry that we have in stock will be ready to be shipped within 1-2 business days, after we receive you full payment.
- How much is the shipping cost?
We offer complimentary Free Shipping within the US, via UPS, or FedEx. All packages are fully insured, trackable, and require signature upon delivery. Package normally arrives in 2 or 3 business days, after it's been shipped. We will make all the necessary efforts to ensure that you will get your package within the estimated delivery time.
- Do you ship outside the US?
No, we don't. Right now we only ship within the Continental United States, and District of Columbia. Please note that G&D Unique Designs doesn't ship to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, the Pacific Islands, Palau, Puerto Rico, US Virgin Islands, P.O. Boxes, APO/FPO addresses or hotels.
- What type of Payments do you accept?
G&D Unique Designs accepts the following forms of payment: American Express, Master Card, Visa, Discover and PayPal.
In order to ensure that your shopping experience is simple and secure, order and your online payment through G&D Unique Designs will be processed using a secure server.
Please note that the person who submits the order must be the same associated with the payment account.
Orders will be processed only after full payment is received.
- Can I change my order or cancel it after it has been placed?
If your order is not custom made, then you can let us know within 24 hours, and if it hasn't been shipped yet, we can cancel it or exchange it for you. If it's custom made, it can only been canceled within few hours (2-3) so that we don't start the process of creation.
- Do you have a Lifetime Warranty on Jewelry?
At G&D Unique Designs we stand behind each of our creation with Lifetime Warranty. Each jewelry piece is crafted using only the highest quality materials such as 14K and 18K Solid Yellow Gold, White Gold or Rose Gold, as well as Natural Diamonds and Natural Gemstones. We carefully examine each item to make sure that it meets our quality standards before sending it to you.
In rare case if you find an imperfection or manufacturing defect, we ask you to send it back to us to be examined by our jeweler. If we find out that the defect occurred during the creation, we will exchange it at no cost to you.
If it comes out that the damage occurred due to normal wear, we will repair the jewel at cost. Also remember, we cannot guarantee the work of another Jeweler. If the piece was customized, resized or somehow altered by another jeweler, we don't guarantee that it will be fixed.
- How will my Jewelry arrive?
All G&D Unique Designs products will arrive ready for you to propose, or present it as a gift in our signature G&D Logo elegant cream leatherette Jewelry Box, or for certain items in our signature G&D Jewelry Pouch. Gift wrap is available upon request.
- Will someone need to sign for the delivery?
Yes, all our packages will arrive via UPS or FedEx, which are fully insured and trackable. It will require someone to sign upon delivery.
- How to take care for my Jewelry?
G&D Unique Designs Jewelry is designed to last a lifetime and more. But like other things in our life, it requires care and love to stay like new. See our Care Recommendations for more details.
- How to measure my ring size?
It's always better to ask a professional to do it for you. We would recommend to visit a nearest jewelry store to have your finger measured by a professional. If that's not available for you refer to our ring sizing chart to see what you can do.